The type of business products known as support products includes installations, accessory equipment, supplies, and ________.
A. derived products
B. materials
C. industrial services
D. components
E. complementary products
Answer: C
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Which heuristics lead us to base decisions on the first piece of information given without taking other probabilities into account?
A. availability B. confirmation C. representativeness D. anchoring and adjustment
Software-as-a-service systems may also be referred to as?
a. Land-based b. Cloud-based c. Air-based d. Virtual-based
Under state workers compensation programs, employers may not use common law defenses to defend against claims of workers who are injured on the job
In such cases, proof of a worker's injury is proof of responsibility of the employer. Because of this characteristic, workers compensation is an example of A) personal injury. B) strict (absolute) liability. C) comparative negligence. D) tort liability.
Which of the following statements is true?
A. Training should include on-the-job observation, but classroom and web-based learning is rarely needed. B. Good salespeople are born with inherent selling traits and need little training. C. Selling skills are best learned with interactive web training programs. D. All salespeople need training. E. New salespeople should be immediately sent out on the road to get acquainted with the firm's best customers.