Which of the following statements is true?
A. Training should include on-the-job observation, but classroom and web-based learning is rarely needed.
B. Good salespeople are born with inherent selling traits and need little training.
C. Selling skills are best learned with interactive web training programs.
D. All salespeople need training.
E. New salespeople should be immediately sent out on the road to get acquainted with the firm's best customers.
Answer: D
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According to the text, wasting time during the sales call by involving in small talks is a deadly sin of business selling.
Answer the following statement true (T) or false (F)
A service’s goods–service package is defined by all of the following except?
a. Explicit service b. Supporting facility c. Implicit service d. Customer demand
If a 1 percent decrease in price results in less than a 1 percent increase in the quantity demanded, demand is
A. price inelastic. B. derived demand inelastic. C. cross-price elastic. D. status quo elastic. E. price elastic.
Rosco, of Salem, New York, purchased 2,500 pounds of spaghetti from the Arco Corporation of Buffalo, New York, terms FOB Buffalo. Several boxes of spaghetti were lost in transit. Which statement concerning responsibility for the loss is correct?
a. The Arco Corporation will not suffer the loss because risk of loss passed to Rosco when the agreement was made. b. Rosco will suffer the loss because risk of loss passed to him when the goods were delivered to the common carrier at Buffalo. c. The Arco Corporation will suffer the loss because risk of loss did not pass to Rosco until the goods arrived at Salem. d. Rosco will not suffer the loss because risk of loss did not pass to him until the goods were delivered to his door.