Which of the following is NOT an area of concern when trying to maintain a well-tuned database?
A) Memory usage
B) CPU usage
C) Input/output contention
D) User interface design
D
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A service provider should strive to provide seamless service that seems effortless and natural to the customer.
Answer the following statement true (T) or false (F)
Which of the following is true with regard to services?
A) Services refer to purely tangible products. B) Services are a form of product that consists of activities, benefits, or satisfactions offered for sale. C) Services can be stored for later use. D) Services can be easily separated from their providers. E) Services are tangible product offerings whose quality can be easily measured.
Breaking down resistance to a new strategic vision typically requires that management, on an as needed basis,
A. raise wages and salaries to win the support of company personnel for the company's new direction. B. reiterate the company's need for the new direction, while addressing employee concerns head-on, calming fears, lifting spirits, and providing them with updates and progress reports as events unfold. C. explain all updates and merits of the company's business model to align strategy with employee concerns. D. institute a balance scorecard to measuring company performance, with the balance including a mixture of both old and new performance measures. E. inform company personnel about forthcoming changes in the company's strategy.
If an individual is injured by a defective or unsafely designed product, the seller's legal obligation to pay damages is called product liability.
Answer the following statement true (T) or false (F)