Leader-member exchange has the word “exchange” in it because
a. subordinates have to “bribe” their managers to get in the in-group by giving them kickbacks from their salaries and bonuses
b. employees exchange smiles, friendly gestures, and other positive forms of emotional labor with customers
c. in exchange for the privilege of being a member of the in-group, the in-group members produce higher quality work
d. the employees exchange emotions (through emotional contagion processes) with their managers
c. in exchange for the privilege of being a member of the in-group, the in-group members produce higher quality work
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