If two events A and B are not mutually exclusive, then P(A or B) = ________
Fill in the blank with correct word.
Answer: P(A) + P(B) - P(AB)
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Identify a true statement about customer complaints in the sales process.
A. A fair settlement made in the customer's favor helps to resell the company and its products. B. Avoiding complaints by setting high expectations is best. C. A customer who does not complain is a happy customer. D. It is wise to assume that all complaints are unjustified. E. Complaints are completely eliminated through personal visits by sales representatives.
Effective time management can increase an entrepreneur's job satisfaction.
Answer the following statement true (T) or false (F)
To protect the obligor or the public interest, some contract rights are not assignable
a. True b. False Indicate whether the statement is true or false
When evaluating capital budgeting projects, how do most firms incorporate risk in their decision-making analyses?
A. Most firms do not consider risk when making capital budgeting decisions; that is, they ignore it. B. Most firms increase the required rate of return used in their capital budgeting analyses when evaluating projects with higher-than-average risks. C. Most firms decrease the required rate of return used in their capital budgeting analyses when evaluating projects with higher-than-average risks. D. Most firms use the same required rate of return to evaluate all capital budgeting projects, because the risk associated with an individual capital budgeting project is not important when determining the overall riskiness of the firm. E. Most firms decrease the required rate of return used in their capital budgeting analyses by 6 percent when evaluating projects with lower-than-average risks.