One of the main factors in the context of SERVQUAL model is tangibles, which will NOT be reflected by the following factor(s):
A. All of the responses affect the reliability factor
B. Ease of use
C. Content quality
D. Price
E. Security
E. Security
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What three factors make investments in airport retailing appealing?
What will be an ideal response?
If a vendor has correctly used marginal analysis to select its stock levels for the day (as in the newsperson problem in the text), and if the profit resulting from the last unit being sold (Cu) is $120 and the loss resulting from that unit if it is not sold (Co) is $360, which of the following is the probability of the last unit being sold?
A. Greater than 0.90 B. Greater than 0.25 C. Greater than 0.85 D. Greater than 0.75 E. None of these
Commercial impracticability means some event has occurred that neither party anticipated and fulfilling the contract would now be extraordinarily difficult and unfair to one party
a. True b. False Indicate whether the statement is true or false
What are three general defenses an employer can raise if sued for violating Title VII of the Civil Rights Act?