The focus on relationship management and the currency that is exchanged in this relationship is called ______.
A. human interaction management
B. human interaction marketing
C. holistic interaction marketing
D. holistic interaction management
B. human interaction marketing
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What are the ethical standards you as mediator need to follow?
Tatiana and Jane have been friends for many years. One day, Tatiana decided to sell her two-year-old car, and Jane told her she would like to buy. The car appears to be in excellent condition, as indicated by Tatiana. They agree on the price ($12,000) and in the payment plan (monthly payments of $1,000 for 12 months). Since the car is still under manufacturing warranty, it was transferred to Jane as part of the agreement. To complete the purchase, they took the car to one of the manufacturer’s approved auto shops to be checked, where they were told the car was in good condition besides the normal use. After two months with the car, Jane noticed there was a problem with the transmission. She took it back to the same shop, and was told they would need to work on the transmission, which would cost her about $1,200. This repair was not covered by the warranty, so Jane decided to ask Tatiana to pay for it, who replied indicating she did not know about it and that she would not pay. However she offered Jane a contribution of $200 to help with the repair cost because they were close friends. Jane refused and told her she would take her to court. Instead, they are headed for mediation to solve this dispute. a. Tatiana and Jane come to a settlement uncoerced. b. You may show you have a better opinion on Tatiana’s side of the story. c. You do not disclose you have known Tatiana for a long time. d. You leave the mediation process so Tatiana and Jane “can deal with the conflict on their own.”
"To inform my audience about the four major steps in body waxing," is a specific purpose
statement for an informative speech about a(n) __________. a. person b. object c. process d. condition e. hobby
Kris, a criminal justice major, is contemplating what would comprise a good topic for
her next speech in her public speaking class. She would like to examine what guidelines govern law enforcement's use of high-speed pursuit and whether those guidelines are well advised. How should Kris proceed? A) Select a different topic since she likely will be biased in favor of law enforcement B) Select a different topic since many of her listeners are not criminal justice majors C) Modify her topic to explore something less sensationalized by television programs D) Pursue the topic, since it's meaningful to her and can be made so for her audience
In general which of the following groups can detect and interpret non verbal cues the best?