Communication is a(n) __________ process because communication is not static
Fill in the blank with correct word
ongoing
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Selective listening is a reasonable thing to do when screening commercials and keeping an ear out for the weather report
Indicate whether the statement is true or false
When we listen to a friend's worries, let a romantic partner tell us about problems, counsel a co-worker, or talk with a parent about health concerns, we are engaging in
A) relational listening. B) empathic listening. C) mindful listening. D) informational listening. E) evaluative listening.
Which of the following is NOT true about online advertising?
a. many commercial Web sites do not feature advertising. b. businesses are still figuring out a sustainable income model for online content. c. online advertising offers more opportunities for precise audience targeting than traditional advertising. d. ad robots can eavesdrop on online conversations to analyze what type of ad to send to a consumer.
When helping group members from collectivist cultures maintain and save "face," you should keep in mind all of the following perspectives about conflict and "face" EXCEPT
a. The need to save "face" during a conflict derives from the personal relationships among members. b. Conflict resolution requires that "face" issues be mutually managed before discussing other issues. c. In individualistic cultures, "saving face" is more important than winning an argument. d. Conflict resolution succeeds when group members save "face" and also claim they have "won." e. Cultures that place a great deal of value on "saving face" discourage personal attacks.