A 48-year-old nurse is complaining of being continually exhausted because of the workload on her unit. She states that "the patients are getting heavier and the halls are getting longer. Sometimes I just don't think I can get through the day
" The nurse is dealing with stress caused by: a. situational factors.
b. maturational factors.
c. sociocultural factors.
d. compassion fatigue.
A
Situational factors include work stress that happens with work overload (patient load, distractions, conflicting priorities), heavy physical work, long hour work shifts, patient concerns (dealing with death and medical treatment), and interpersonal problems with other health care professionals and staff. Coping strategies vary with the individual and the situation. Maturational factors involve stressors and coping strategies that vary with life stage. Sociocultural factors include prolonged poverty, physical handicap, and chronic illness. Compassion fatigue is a term used to describe a state of burnout and secondary traumatic stress.
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