The starting point in developing a budget based on zero-based budgeting is _____
a. last year's budget
b. zero
c. a competitor's budget
d. the budgeted expense amount that maximizes profits
b
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Matt does not feel engaged at work. He does not feel this is important for his job performance. Which of the following is a job resource that could alter his thinking?
A. performance feedback B. less coaching C. lower support from colleagues D. high job demands
Which of the following is NOT an element involved in the creation of store atmospherics?
A) color B) furnishings C) smells D) sounds E) knowledgeable personnel
Customers arrive according to a Poisson distribution. The average number of customer arrivals per hour is four. The probability that three customers will arrive in the next two hours is:
A) less than or equal to 0.015. B) greater than 0.015 but less than or equal to 0.020. C) greater than 0.020 but less than or equal to 0.025. D) greater than 0.025.
What should be the first step in decision making when faced with an ethical dilemma?
A. Discuss with others your options B. Choose an ethical theory to follow C. Determine consequences D. Get the facts surrounding the problem