Nicole and Ryan always disagree over where they should spend their holidays. Each time Nicole tries to discuss this issue with Ryan, Ryan responds with a joke or changes the subject. Ryan is using which style of conflict identified by Rahim in your text?
A. Integration
B. Avoidance
C. Dominating
D. Obliging
E. Compromise
Answer: B
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_____ are unnecessary words interjected into sentences to fill moments of silence.
a. Similes b. Metaphors c. Vocalized pauses d. Acronyms
All of the following are nondefensive responses to criticism recommended by your text except
A. asking for more details about the criticism.
B. accepting the speaker's comments, even if you disagree.
C. guessing about the details of the criticism.
D. paraphrasing the speaker's comments.
E. asking about the consequences of your behavior.
Which approach to planning ensures the production of relevant messages?
a) Management by objectives b) Agency planning model c) Strategic planning d) Communication campaign management
A PR officer appointed special staff to draft stories favoring his country's position during an army action. He spent money to make sure that newspapers from the rival country also published news that was beneficial to his country
The authorship and the source of the stories, however, remained concealed. This act attracted criticism from various experts. Which term best defines the act of the public affairs officer? a) Pay for play b) Likability factor c) Franking privilege d) Act of valor