While assessing the mood of the person undergoing a phone intake, it is essential to concurrently, if applicable, assess

and record information regarding:



a. Risks of harm to self and/or others
b. Intonation of voice
c. Intonation of voice
d. Motivation


d

Social Work & Human Services

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Through______________, staff develops flexibility to experiment with new ventures.

A) measurable improvements B) task assignment C) pilot projects D) urgent resolution

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Alcohol remains a drug of choice for many in the United States. _____ of persons over 12 years old have tried alcohol.

a. Most (87%) b. Over Half (52%) c. Almost one-third (32%) d. Two-thirds (67%) e. Over one-quarter (26%)

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Two children are playing side by side. One is quietly stacking blocks, while the other is

dressing a doll. They are engaged in what kind of play? a) parallel b) pretend c) competitive d) all of the above

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The developers of Emotionally-Focused Couple Therapy are:

a. Satir and Kempler b. Johnson and Satir c. Whitaker and Greenberg d. Johnson and Greenberg

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