When parties have a dispute over how to interpret a union contract and that dispute cannot be resolved internally, they may engage in _______________________________ which involves a hearing before a third-party neutral, who issues a decision that is binding on the parties.

Fill in the blank(s) with the appropriate word(s).


rights or grievance arbitration

Business

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Successful learning organizations have a proactive, creative approach to the unknown.

Answer the following statement true (T) or false (F)

Business

When making decisions about how to conduct performance appraisals, Spencer always rereads the company’s handbook so he can make sure he conducts the appraisal interviews fairly and in compliance with the organization’s ethics policies. It appears Spencer is using the ______ ethical approach.

A. Golden Rule B. code of ethics C. stakeholders’ approach D. discernment and advice

Business

Accuracy is ________ because business professionals must be able to rely on the results of their information systems.

A. data B. information C. knowledge D. crucial E. an analysis

Business

When delivering negative organizational news, it is necessary to be candid about what is happening, why, and its effect on employees, customers, and the public

Indicate whether the statement is true or false

Business