A speaker whose mind wanders during a speech is experiencing
a. external noise.
b. internal noise.
c. semantic noise.
d. all of the above.
e. none of the above.
Answer: b
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Which of the following is true of female characters in Preston Sturges's movies?
a. They are shy and retiring. b. They are "eye candy." c. They are wily and manipulative. d. none of the above
Social power is the "potential for changing attitudes, beliefs, and behaviors of others."
Indicate whether the statement is true or false
Answer the following statement(s) true (T) or false (F)
1. The primary goal of the general commonality statement is to move the parties to the same side of the table and to place the problem on the other. 2. It is unethical to cluster items of an agenda to make the negotiations easier and less complicated. 3. In cases where the parties have a continuing relationship, McCorkle and Reese recommend that an item about future communication between the parties be included in the agenda, if parties agree. 4. The balanced model presented in the text encourages mediators to suggest solutions in order to help the parties reach a fair agreement. 5. Asking the disputants if there are other issues is unwise as it reactivates issues covered during storytelling.
Which of the following should health care organizations/providers follow in order to serve the community to the fullest?
a. They must ensure that patients receive effective, understandable and respectable care from all staff members. b. They must implement strategies to recruit, retain and promote at all levels of the organization a diverse staff. c. a only d. a and b