Which device protects the air pump from reverse exhaust pressure?
A) Check valve
B) EGR valve
C) PCV valve
D) IAC valve
A
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What is TRUE about customer interactions?
A. Avoid putting customer who call on hold unless already working with a customer at the counter B. Assistance answering the phone is never needed on a busy day when several phone calls come in at the same time C. The phone call is always more important than the customer waiting at the counter D. When customers call, immediately put each on hold, no technique to do it courteously is required
Positive shutoff fittings allow technicians to reduce the amount of which of the following?
A) Refrigerant spray when connecting to a refrigeration system B) The amount of refrigerant coming into the hoses C) Liquid in the unit during evacuation D) Refrigerant spray when disconnecting from a refrigeration system
In a parallel circuit:
A) The voltage stays the same throughout the circuit. B) The current stays the same throughout the circuit. C) The heat stays the same throughout the circuit. D) The wattage stays the same throughout the circuit.
Leadership skills are: