What is the first step in improving active listening skills?
A) Actively work to interpret content
B) Focusing attentively on what a speaker says
C) Actively work to evaluate content
D) Responding to acknowledge understanding
E) Repeating key words and phrases back to the speaker
Answer: B
Explanation: B) The step-by-step process of active listening begins with focusing attentively on what a speaker says, actively working to interpret and evaluate the content, and then responding to acknowledge understanding
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Which of the following is true about how plea-bargaining usually works?
A) A defendant who is serving a prison sentence for a crime the defendant was convicted of can get the sentence reduced for good behavior, community service or similar reasons B) A defendant waives the right to a jury trial and the judge determines guilt or innocence C) A defendant waives certain constitutional rights in exchange for a lighter sentence D) A defendant pleads guilty to the charged crime or to a lesser offense in exchange for receiving a lighter sentence than if the defendant were to be tried and found guilty of the original charges
Channel capacity is determined by the most efficient component of the communication process.
Answer the following statement true (T) or false (F)
In the context of an ethical decision-making process, discuss the importance of communication in implementing a change
Resources in a project are
a. human resources only b. work, material, or cost resources c. always assigned in a resource-limited manner d. unlimited in quantity