Which of the following are most likely to rely primarily on the drill-down functionality of BI for their decision-making needs?
A) IT developers
B) middle managers
C) operational employees
D) business analysts
E) senior executives
B
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The marketing concept refers to
A. the activity for creating, communicating, delivering, and exchanging offerings that benefit its customers, the organization, its stakeholders, and society at large. B. the idea that an organization should (1) strive to satisfy the needs of consumers (2) while also trying to achieve the organization's goals. C. the view that organizations should satisfy the needs of consumers in a way that provides for society's well-being. D. the belief that an organization should continuously collect information about customers' needs, share this information across departments, and use it to create customer value. E. the process of identifying prospective buyers, understanding them intimately, and developing favorable long-term perceptions of the organization and its offerings so that buyers will choose them in the marketplace.
The most successful service desk managers always keep their technical skills at a high level.
Answer the following statement true (T) or false (F)
When a gap exists between a consumer's actual state and some ideal or desired state, the consumer has a ________
A) benefit B) demand C) need D) value E) utility
The assets in a defined benefit pension plan will usually not equal the liabilities of the plan, resulting in an overfunded or underfunded plan
Indicate whether the statement is true or false