When Gail met Ingrid, see noticed that she seemed nervous so she decided that Ingrid was timid. Ingrid doesn’t see herself that way at all. They have a difference in ______.
a. reaction
b. idea
c. perception
d. analysis
c. perception
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If you are trying to understand what someone means, you should pay careful attention to both
a. sociological and psychological traits. b. verbal and nonverbal messages. c. interpretive and empathic behavior. d. evaluative and nonverbal responses. e. communicative and non-communicative messages.
Napster was ordered to shut down in 2001 for:
a. blanket licensing. b. direct sales. c. copyright infringement. d. technological imperfections.
When you hear an ad promising a “lifetime warranty” on a product and doubt whether or not the offer is “for real,” you are using critical listening to evaluate the message’s ______.
a. plausibility b. source c. argument d. evidence
According to systems theory, the organic system is suited to change, while the mechanistic system functions best in stable conditions
Indicate whether this statement is true or false.