In which phase does the mediator presents information about the mediator’s role?

A. issue identification phase
B. conciliation phase
C. mediator’s opening statement
D. storytelling phase


C. mediator’s opening statement

Communication & Mass Media

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An experimental design testing the hypothesis that group A will score higher on a measure than group B would use a ______ test to test for differences between the two groups.

a. zero-tailed b. one-tailed c. two-tailed d. three-tailed e. four-tailed

Communication & Mass Media

Which of the following is NOT an appropriate purpose for

using a presentation aid? a. to make the speech more glitzy b. to promote understanding and clarity c. to grab attention and maintain interest d. to appeal to your audience's emotions

Communication & Mass Media

Topics with elaborate arguments or highly technical information should be avoided because they are not __________.

A. appropriate for oral delivery B. appropriate for an informative speech C. worthy of listeners' time D. important to the speaker

Communication & Mass Media

To an American, the phrase "How are you today?" sounds correct, whereas the phrase "Today you are how?" sounds incorrect. The second phrase violates which rule of language?

A. syntactic B. pragmatic C. semantic D. phonological

Communication & Mass Media