When a board is operating in the fiduciary mode, it is concerned with the ______.
A. implementation of new programs
B. stewardship of the organization’s assets
C. achievement of the organization’s long-term goals
D. evaluating the chief executive officer’s performance
B. stewardship of the organization’s assets
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The trustee for the Bronson Corporation pension sent a report to the CEO with the following information for the fiscal year: Beginning balance of plan assets at fair value$1,560,000 Actual return on plan assets$210,000 Employer's contribution$150,000 Distributions to retirees$75,000 Service cost$125,000 Interest cost$156,000 Loss from changes in benefits or assumptions$35,000 Beginning balance of the PBO$1,580,000 The ending balance of the projected benefit obligation (PBO) is:
A. $1,971,000. B. $1,730,000. C. $1,896,000. D. $1,821,000.
If an agent acts for a corporation that is not yet formed or for an entity that has no legal existence, such as an unincorporated association, the agent is not personally liable on a resulting contract.
Answer the following statement true (T) or false (F)
Answer the following statements true (T) or false (F)
1. The “wow” word of mouth can be just as valuable or even more valuable than negative word of mouth because it can be used as testimonials on the company’s website. 2. Service failures can be turned into service wows due to a positive service recovery and eventually those guests could be turned into evangelists. 3. Yellow and black flags is a system designed for airlines to notice possible service failures and to assign them yellow for caution, possible failure, and black for eminent failure. 4. Employees should be encouraged and even rewarded for soliciting and reporting service failures even if they are their own failure.
Unfair advertising causes a consumer to be "unjustifiably injured" or that violates public policy.