Which of the following is not a criterion for the Baldrige Award?
A. Strategic planning
B. Customer focus
C. Workforce focus
D. Legal compliance
Answer: D
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Which of the following is NOT a guideline that should be followed to avoid problems in question wording?
A) use positive statements only B) define the issue C) use ordinary words D) avoid ambiguous words E) avoid leading questions
Which of the following would cause the break-even point to change?
a. Sales volume increased. b. Fixed costs increased due to addition to physical plant. c. Total variable costs increased as a function of higher production. d. Total production decreased.
Most computer presentations require a very fast computer
a. true b. false
Many global executives believe that diversity:
a. Is crucial for many organizations b. Is a legal requirement c. Is costly d. Is not worth the additional result in conflict