When delivering bad news to employees, which of the following would be the most appropriate channel of delivery?
A) Social networking site
B) Email
C) In person
D) Via telephone
E) Formal written documents
Answer: C
Explanation: C) Selecting the right combination of medium and channel is critical. For instance, experts advise that bad news for employees be delivered in person whenever possible, both to show respect for the employees and to give them an opportunity to ask questions.
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