Which of the following closing techniques should an interviewer use if a client is asking to delay a decision?

A. an either-or close
B. a price close
C. a summary close
D. an I'll think it over close


Answer: D

Communication & Mass Media

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Answer the following statement(s) true (T) or false (F)

1. Changing the mainstream media from within is not a viable strategy for taking back control of media images of race. 2. The American Society of Newspaper Editor has reached their goal of creating newsrooms that reflect the nation’s diversity. 3. Even now, the majority of recurring characters on television are men. 4. Over the years, the dominant roles for women have been as mother, homemaker, or sexual object. 5. Overwhelmingly, the American society portrayed in the media is wealthier than it is in the real world.

Communication & Mass Media

Curtis, a newcomer to the team, hails from Samoa. He is different from the rest of the group, especially in his dietary habits. His teammates find his behavior extremely odd and are tempted to comment on how he eats meals with his hands

In this scenario, how should Curtis's teammates react? a) Withhold, delay, and temper their judgmental comments b) Voice their opinion only when Curtis is not present. c) Bring Curtis's odd behavior to the notice of the manager. d) Voice their opinions to Curtis.

Communication & Mass Media

Stories that convey the values, style, and history of an organization are known as:

a. Corporate stories. b. Personal stories. c. Historical stories. d. Collegial stories.

Communication & Mass Media

Which of the following is a question of fact?

A) What do students learn in orientation? B) Should we continue to offer orientation? C) What should orientation provide to students? D) Who should administer the orientation? E) Is orientation a valuable experience?

Communication & Mass Media