Which of the following suggestions helps an individual improve his/her people-oriented listening style?
a. review and summarize the overall meaning of what has been said to put the information into a logical order.
b. consider the speaker's credibility; is he/she trustworthy?
c. remove distractions to let the speaker know he/she have your full attention.
d. weigh the evidence to make sure what is being said makes sense.
C
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