Which one of the following items is not one of the categories in Brinkerhoff’s training impact model?
a. critical actions
b. business goals
c. social impact
d. key results
e. program capabilities
c. social impact
Brinkerhoff’s training impact model does not include a category of social impacts.
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Pitch, volume, rate, articulation, and pronunciation are all examples of
a. linguistic cues. b. speech cues. c. paralinguistic cues. d. language cues.
Value pricing is the opposite of cost-based pricing
Indicate whether the statement is true or false
________ is the process of systematically determining the relative worth of jobs to create a job structure for the organization.
A. Job structuring B. Job processing C. Job evaluation D. Factor weighting E. Job description
Two questions that every supervisor should ask each day are
a. What can you contribute? and How can I help you? b. What are your goals? and Do you like your job? c. Are you happy? and What can I do to help? d. How do you feel? and What do you need?