Which of these statements would best explain your qualifications in the body of a cover message??
A) ?I am a qualified and fully certified criminologist

B) ?Training in crisis prevention and emergency response has prepared me to serve and protect your community at the River Valley Campus.
C) ?You need a licensed criminologist, and I meet those qualifications.
D) ?With my bachelor's degree from Luther College, I am well-prepared and eager to apply my knowledge in criminology.


B

Business

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Why has there recently been renewed interest in corporate governance? How can it be improved?

What will be an ideal response?

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When using questions in the selling process, a salesperson should most likely:

A. use primarily direct questions. B. concentrate on a product's advantages. C. be able to anticipate the answers. D. be assertive, forceful, and positive. E. accept that most prospects expect discounts.

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Marquise Jewelers is a national chain of value jewelry stores with locations throughout North America. "Luxury service at affordable prices" is the crux of Marquise's business model, and executive management is always looking for ways to ensure that the high standards in this area are maintained. Recently, several of their stores in New England have had an uptick in customer service complaints, and they received an average Yelp rating of three stars, down from four stars during the last financial year. Marlee, the regional manager for New England, meets with Deray and Kiki, local store managers, and Tarquin, the top salesperson in their area, to discuss strategies for improving their customer service rating. Each employee writes down several goals. Given what you know about management by

objectives, which one of these goals do you consider the best option? A) within the next six months, reduce the rate of customer service complaints by half B) make sure sales staff provide customer service that goes above and beyond C) by month's end, implement a checklist of ten goals for each customer interaction D) implement a mystery shopper program, which will file periodic reports with management E) have sales staff follow up with every customer personally by phone or email

Business

Exchanging stock or something else for existing debt under Chapter 11 bankruptcy is called:

A. composition settlement. B. extension. C. substitution. D. amendment.

Business