A help desk is a single point of contact for all user inquiries and problems about a particular information system or for all users in a particular department
Indicate whether the statement is true or false
TRUE
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Responses to a customer satisfaction survey question about suggestions for improving customer service would not be included in a CRM system
Indicate whether the statement is true or false
For which of the following kinds of intellectual property is a filing or registration required in
order to receive protection? A) Copyrights B) Patents C) Trademarks D) A and B only E) B and C only
John Johnson is a customer of company ABC. As such, John is a(n) A) shareholder
B) customer and stakeholder. C) customer only. D) stakeholder only.
Purvell Corporation has just acquired a new machine with the following characteristics (Ignore income taxes.): Cost of the equipment$50,000 Annual cash savings$15,000 Life of the machine 8yearsThe company uses straight-line depreciation and a $5,000 salvage value. Assume cash flows occur uniformly throughout a year except for the initial investment and the salvage at the end of the project.The simple rate of return would be closest to:
A. 30.0% B. 18.75% C. 17.5% D. 12.5%