The liability of manufacturers and sellers of goods for a defective product or for its failure to perform adequately may be based on one or more of the following: negligence, misrepresentation, violation of a statutory duty, warranty, and strict liability in tort
a. True
b. False
Indicate whether the statement is true or false
True
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List and briefly define Maslow's Hierarchy of Needs
What will be an ideal response?
Answer the following statements true (T) or false (F)
1. The employee who provides the guest experience need only be well trained to meet the guest’s quality and value expectations and to do so consistently. 2. It is easy to motivate all employees because they all have the same needs, expectations, capabilities, and behaviors. 3. All five levels of needs are equally fundamental. 4. The first managerial challenge in meeting belonging needs is to identify social groups that employees belong to. 5. The sense of belonging or not belonging has little effect on a well-trained, professional hospitality employee.
The high-low method
a. calculates variable costs per unit by dividing the difference in the high and low activity levels by the high and low costs. b. assumes that the fixed portion of the mixed cost is the lowest monthly cost incurred during the period under consideration. c. allows differentiation between fixed and variable costs when dealing with mixed costs. d. combines the fixed and variable portions of a cost to determine the total cost.
Extel Inc., a home appliance manufacturer, uses sales representatives to sell its products to wholesalers and individual customers. This is an example of ________
A) sales promotion B) personal selling C) public relations D) direct marketing E) advertising