In mass service and professional service, the operations manager should focus extensively on:

A) automation.
B) equipment maintenance.
C) sophisticated scheduling.
D) human resources.
E) cost-cutting initiatives.


D

Business

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When a stock dividend is distributed, the account to be debited would be

a. Retained Earnings. b. Stock Dividends Distributable. c. Paid-In Capital in Excess of Par. d. Capital Stock.

Business

Which of the following statements about the marketing concept is most accurate?

A. All U.S. firms are now operating with a marketing concept philosophy. B. In using the marketing concept, companies tried to satisfy the needs of consumers while also achieving their goals. C. In using the marketing concept, companies focus on sales and advertising. D. The marketing concept can be traced its roots to early Greek culture. E. The marketing concept is most effective when production is limited and the product will sell itself.

Business

The social penetration model is useful for which of the following reasons?

A. provides three-dimensional depiction of relationships B. shows range of topics we discuss C. the extent to which we maintain ourselves and anonymity D. helps us to understand our weaker relationships

Business

Julius has an opportunity for a major promotion, but it would mean that he would have to move away from his family and no longer be able to help his cousins care for his uncle. Julius instead chooses to stay nearby and turn down the promotion. Julius’s society illustrates which of Hofstede’s dimensions?

A. collectivist B. individualist C. long-term orientation D. low power distance

Business