A cosmetics store sees to it that customers who walk in are assisted by store personnel. Personnel are trained to ask customers questions, find out what they want, and make suggestions accordingly
Which of the five determinants of service quality is reflected here?
The determinant of service quality that is reflected here is empathy. The outlet not only cares about its customers, but also gives them individualized attention.
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Referring to Figure 2.2, Canada has a comparative advantage in
a. televisions. b. refrigerators. c. televisions and refrigerators. d. neither televisions nor refrigerators.
Briefly describe the customer validation process.
What will be an ideal response?
Under Chapter 7 and Chapter 11
A. all of the choices. B. petitions can be filed voluntarily or involuntarily. C. the same principles govern the entry of the order for relief. D. the automatic stay provision applies.
E-mation entered into a contract with a consumer, Ezra, a recent immigrant to the United States, who spoke very little English, and had no formal education. The contract provided for Ezra to pay $2500 for a computer system. The system was worth $400. If E-mation sued Ezra for enforcement the contract, what is the most likely result?
A)The contract is enforceable because of usury statues. B)The contract is unenforceable because it is ancillary to a legitimate bargain. C)The contract is enforceable because of the exculpatory clause. D)The contract is unenforceable because it is unconscionable.