Firefighters take a ________ test, meaning they perform job-specific tasks such as running up and down stairs, dragging weight, and climbing a wall.
A. personality
B. trait
C. behavioral
D. performance
E. physical ability
Answer: E
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Indicate whether the statement is true or false
Expected customer services _____
a. are considered basic ingredients in the retail offering b. complement a store's extended offering c. are extra ingredients that add to the retail offering d. are provided to customers free of charge
Firms that are customer-centric exhibit a high degree of customer orientation, which means that they ________.
A. align system capability externally so that an organization can respond with competitively similar goods and services B. treat employees as customers and develop systems and benefits that satisfy their needs C. develop mass-produced goods and services that sell well in both large and small markets D. instill an organization-wide focus on understanding customers' requirements E. generate an understanding of the marketplace and keep that information confidential
Data for Martin Corp and Tante, Inc follow
Martin Tante Net Sales $25,000 $32,500 Cost of Goods Sold 18,500 22,360 Other Expenses 2,150 5,000 Net Income $4,350 $5,140 Prepare a comparative common-size income statement for each company for the year ending December 31, 2017. Round to two decimal places. Use a multi-step format for the income statement. What will be an ideal response