Notification that a PO has been prepared and sent to the vendor is sent to the original requester, to ______________________________, and to ______________________________
Fill in the blank(s) with correct word
receiving, accounts payable
accounts payable, receiving
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Which of the following statements best defines customer satisfaction?
A. It refers to a term that is used to describe how well an organization is doing in providing products and services that meet or exceed a customer's needs and expectations. B. It refers to the process of a customer switching between products or companies, often simply to get a better price, contract, rebate, or warranty. C. It refers to a five-step process for creating contingency or backup plans to better serve customers when problems arise or things do not go as expected. D. It refers to any formula used to calculate the cost of acquiring a new customer or replacing a current one.
Nordstrom's department store chain emphasizes the great lengths to which it goes in customer service, an example of which of these reasons to enforce norms?
A. To clarify role expectations. B. To help the group survive. C. To create cohesiveness. D. To emphasize the group's important values. E. To help individuals avoid embarrassing situations.
A high level of investment is needed to sustain growth during which retail life cycle stage?
a. decline b. introduction c. accelerated development d. maturity
Martin’s ideas come from using memory to retrieve information to make links or connections based on past experiences that are relevant to the current problem using stimuli. Martin uses which of the following?
a. relationship-seeking strategies b. search strategies c. securing d. prior knowledge