Which term refers to the PR function in most federal or state government environment?
a. public communications
b. public affairs
c. political affairs
d. communications department
b. public affairs
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Which two language strategies are designed to create subtlety rather than clarity?
A) inverted word order and personification B) careful irony and purposeful ambiguity C) parallel wording and word economy D) maxims and antithesis E) hypothetical people and rhetorical questions
Maria is trying to talk to Miguel about her day. She begins to realize that Miguel is tired and
distracted. He has spent a long day at work and is now trying to balance the checkbook. He is also worrying about a test he has coming up soon. He just isn't ready to listen. Of which barrier to effective listening has Maria just become aware? A) information overload B) information rate C) external noise D) personal agenda
Stereotyping occurs when generalizations lose touch with reality
Indicate whether the statement is true or false
Speakers who label their increased feelings of physiological arousal as "nervousness" are more likely to feel _________
Fill in the blank(s) with the appropriate word(s).