Which term refers to the PR function in most federal or state government environment?

a. public communications
b. public affairs
c. political affairs
d. communications department


b. public affairs

Communication & Mass Media

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Which two language strategies are designed to create subtlety rather than clarity?

A) inverted word order and personification B) careful irony and purposeful ambiguity C) parallel wording and word economy D) maxims and antithesis E) hypothetical people and rhetorical questions

Communication & Mass Media

Maria is trying to talk to Miguel about her day. She begins to realize that Miguel is tired and

distracted. He has spent a long day at work and is now trying to balance the checkbook. He is also worrying about a test he has coming up soon. He just isn't ready to listen. Of which barrier to effective listening has Maria just become aware? A) information overload B) information rate C) external noise D) personal agenda

Communication & Mass Media

Stereotyping occurs when generalizations lose touch with reality

Indicate whether the statement is true or false

Communication & Mass Media

Speakers who label their increased feelings of physiological arousal as "nervousness" are more likely to feel _________

Fill in the blank(s) with the appropriate word(s).

Communication & Mass Media