When addressing patients who speak English as their second language, speak slowly in a normal tone of voice
a. True
b. False
Indicate whether the statement is true or false
True
RATIONALE: It is helpful to face the patient as well.
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Both union and management benefit if the number of grievances can be reduced. What is one way management might accomplish this?
A. Eliminating the grievance procedure B. Streamlining the grievance procedure C. Adding steps to the grievance procedure D. Meeting and dealing informally with union representatives over potential grievances Hint: Review page 312 of Fire Service Personnel Management, 3rd Edition.
You suspect that a patient is dehydrated. When checking for skin turgor, you should:
A) palpate the skin for dryness. B) press the nail beds, then release and observe for blanching. C) use the backs of the fingers to determine temperature. D) pick up a fold of skin and then release it, looking for tenting.
What determination indicates that an employer is responsible for an employee's claim under workers' compensation?
A. first report of injury B. progress report C. Admission of Liability D. Notice of Contest
When viewing the mandibular central incisor from the lingual view, the cingulum merges with the:
A. root B. cervical line C. fossa D. it does not merge with anything