Which approach to knowledge management capitalizes on tacit knowledge and requires heavy IT investment?

A) the practice approach
B) the IT approach
C) the systems approach
D) the process approach


D

Business

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Matrix Co. was created as a non-prescriptive, collaborative think tank. The culture of the organization is very inclusive and brings in employees from all levels and territories. The corporate mission statement emphasizes "developing a team spirit, sharing ideas, and providing a common sense of purpose, community, and inspiration."The environment is also very flexible. There are many different working arrangements in place, and the company is very supportive of those with families. For example, one of the assistant vice presidents recently took seven months extended paternity leave.What is psychological empowerment? How can a company foster this kind of culture?

What will be an ideal response?

Business

A similarity between the customer relationship management process and supplier relationship management process is that both:

a. provide structural support for developing and maintaining relationships with their respective supply chain partners. b. ensure that relationally integrated supply chains operate in an environment that has no set rules or procedures. c. fail to directly impact a firm's profitability and its ability to commercialize new offerings. d. eliminate the manufacturing flow management process within companies by removing unnecessary steps in the supply chain.

Business

A _____________________ strategy with smaller market shares does not have enough customers to support a full branding program.

a. Niche b. Brand loyal c. Customer lifetime value d. Market

Business

Willis signed a blank check and left it in his desk drawer. A thief stole the check, filled it in, and presented it to the bank for payment. The bank paid the check. Can Willis recover the amount of the check from the bank?

Business