Processes can have effectiveness or efficiency objectives, or both
Indicate whether the statement is true or false
TRUE
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Use Bohr's model to draw a sodium (Na) atom and a chlorine (Cl) atom. Using your model, explain what happens when sodium reacts with chlorine to form table salt. Include in your explanation ion and ionic bond formation. 
What will be an ideal response?
Firms like Ford and Frito-Lay have learned which of the following marketing lessons?
A. It is a lot easier to find new customers than to retain existing ones. B. Unless a marketing promotion to retain customer loyalty can increase market share by at least 5 percent, it is not worth the expenditure. C. Existing customers do not spend as much as new customers since that former like the old products rather than the new ones new customers like. D. The buying experience, customer satisfaction, and retention can increase a firm's profits. E. According to research, it is equally costly to acquire new customers and retain existing ones.
A leveraged buyout refers to a(n):
A. firm restructuring itself by selling off unrelated units of the company's portfolio. B. firm pursuing its core competencies by seeking to build a top management team that comes from a similar background. C. restructuring action whereby a party buys all of the assets of a business, financed largely with debt, and takes the firm private. D. action where the management of the firm and/or an external party buys all of the assets of a business financed largely with equity.
Hutchison is introducing a series of evolving changes. Which of the following best describes the type of change he is engaging in?
A. radical B. proactive C. incremental D. reactive