During a meeting, Tammy, a branch manager for USA Bank, pointed to the corporate organization chart on the wall. Tammy remarked that "These people provide advice, recommendations, and research for us, and they are indicated with a dotted line. Laura (our CEO) and the vice presidents of our organization are up here, indicated on the organization chart by a solid line vertical line." _______ are indicated on the organization chart by a solid line ____, and ______ are indicated by a dotted line.
A. Line managers; temporary personnel
B. Line managers; personnel in training
C. Staff personnel; vital personnel
D. Line managers; part-time personnel
E. Line managers; staff personnel
E. Line managers; staff personnel
Staff personnel have authority functions; they provide advice, recommendations, and research to line managers (example: specialists such as legal counsels). Staff positions are indicated on the organization chart by a dotted line (usually a horizontal line). Line managers have authority to make decisions and usually have people reporting to them (examples: the president, the vice presidents, the director of personnel, and the head of accounting). Line positions are indicated on the organization chart by a solid line (usually a vertical line).
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