Which is statement best describes centralized service desks?

A. They cost more to operate than decentralized service desks.
B. All analysts are located in one location.
C. Analysts typically have higher skill levels and greater ability to resolve incidents.
D. The goal is to resolve all incidents at the service desk.


Answer: C

Business

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a. personal experiences. b. examples. c. expert testimony. d. ideas that you borrow from a book and that you pass as your own.

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Joline operates Adventure Tours as a sole proprietorship. For the year, Adventure Tours has the following income and expense items: Sales revenues$325,000  Short-term capital gains5,000  Short-term capital losses(9,000) Trade and business expenses(185,000) Taxable income$136,000  ? If Joline has other income of $6,000, what is her adjusted gross income?

A. $141,000 B. $142,000 C. $143,000 D. $146,000

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________ is the belief that circumstances dictate how ideas and practices should be applied.

A. Particularism B. Communitarianism C. Individualism D. Universalism

Business

The ________ measure is similar to the yield to maturity measure for bonds

A) NPV B) IRR C) MIRR D) payback

Business