What is a cultural trend that places value on an individual's ability to be a creator of things as well as a consumer of things?

A. Maker movement
B. RFID electronic product code
C. Makerspace
D. Computer-aided design/computer-aided manufacturing


Answer: A

Business

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When you're writing routine replies and positive messages, use the direct approach because

A) it will help skeptical readers understand your argument. B) your readers will be indifferent to the content of your message. C) recipients will generally be interested in what you have to say. D) inquisitive readers will enjoy exploring the rhetorical context of your message. E) presenting your reasoning before your bottom line will grab each reader's attention.

Business

This question contains two parts; be sure to answer both. First, list three work-related attitudes to which managers need to be alert. Next, imagine that you manage the customer-service department at a large chain retail store, such as The Home Depot. What policies or procedures might you use to keep employees' attitudes positive in each of the three areas?

What will be an ideal response?

Business

The direct labor efficiency variance is the difference between the standard hours allowed and the actual hours multiplied by the actual labor rate

Indicate whether the statement is true or false

Business

Service quality, like advertising, has a cumulative effect on a company's profit.

Answer the following statement true (T) or false (F)

Business