What is the first step in the informational interview process?

a) Identify and investigate a target organization.
b) Write for an appointment with a person you wish to interview.
c) Prepare a list of questions you want to ask in the interview.
d) Write a thank-you note to the person who has granted an interview.


A

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__________ are considered unsafe animals to have in early childhood education environments

a. Amphibians b. Birds c. Reptiles d. All of these

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Refer to Exhibit 13-1. To find the relationship between male or female responses on a survey item answered "yes" or "no."

a. Pearson’s r c. phi coefficient b. Spearman rho

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Students in families that have to spend more than one-third of their income for adequate food

are said to be (a) malnourished, (b) deprived, (c) at-risk, (d) living in poverty.

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Dwight is a very aggressive person, with little tact and no qualms about telling people what he thinks of their ideas. He has been very critical of coworkers in support positions on his account, as he has little patience for errors or delays. He has been very successful in his position in sales because he uses humor to put people at ease. He is now working under a director who has urged him to work on his aggressive tactics after receiving complaints from coworkers. Given what you have learned about assertive communication, provide Dwight with three strategies to replace his aggressive communication style with a more assertive one.

What will be an ideal response?

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