A scheduling system for service organizations that use computerized systems to maximize customer satisfaction by smoothing out demand for their services in any given time is a(n) ______.

A. reservation system
B. prioritization system
C. appointment system
D. capacity utilization system


A. reservation system

Business

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Answer the following statements true (T) or false (F)

1. A defensive strategy is sometimes called a retrenchment strategy.  2. A development strategy is the common grand strategy that involves expansion.  3. A continuity strategy is the common grand strategy that involves little or no significant change.  4. Alaska Airline was profitable in 2011, prompting is to decide to remain a "smallish, specialized, regional airline in a world of global giants," which is an example of a stability strategy. 

Business

On January 1, 2011, Barton Sinks purchased a metal-bending machine for $4,000,000 with an expected useful life of 10 years with no residual value. The machine is depreciated on a straight-line basis. On January 1, 2016, the company overhauled the machine at a cost of $1,000,000. This extended the expected useful life by 3 years? What is depreciation expense on the machine for 2016, still assuming

zero residual value? A) ?$600,000 B) ?$525,000 C) ?$500,000 D) ?$375,000

Business

Salim carelessly makes a check for $100 to Abel in a way that makes it possible for someone to easily alter it. Abel alters the check to read $1,000. Under these circumstances, ________.

A. a drawee bank can charge the $100 to Salim's account and will be liable for the rest of the altered amount B. the drawee bank is completely liable to Salim for accepting the altered check even if Salim's negligence contributed to the alteration C. Abel is liable to the drawee bank and the bank cannot charge the $1,000 to Salim's account D. if the drawee bank pays the check to Abel in good faith, it can charge the $1,000 to Salim's account

Business

Which step of the innovation process involves identifying any advantages and disadvantages associated with the innovation, exploring costs and value, and setting goals and priorities?

A. problem-solving B. implementation and diffusion C. brainstorming D. idea generation

Business