Melissa is a member of a design team and has an advanced degree in structural engineering. The team is working on remodeling an old house, and one of the interior designers would like to knock out several walls to create a more open concept. The other team members like this idea, but because Melissa has special training, the team defers to her and she makes the final decision on whether or not the walls can be removed. This is an example of which decision-making process?

A. unanimous decision
B. special opinion
C. expert opinion
D. authority rule


Answer: C

Communication & Mass Media

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