When it comes to discussing sex differences in communication, scholarly research tends to _____ their importance
a. undermine
b. forget
c. ignore
d. exaggerate
Answer: d
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It has been argued that the Quakers tradition of mediation has served as the basis for modern mediation in the United States. Which of the following statements is true about the Quakers mediation?
a. Work to change perception of self; use of power; work to change perception of others. b. Use of power; work to change perception of conflict; work to keep perception of self. c. Work to change perception of self; work to keep perception of others; work to keep idea of conflict. d. Genuine concern for parties; powerlessnees; work to change perception of conflict.
The Harfield Cognitive Listening Model identifies listening as primarily a(n) __________ function.
A. cognitive B. physical C. reflexive D. instinctual
Matching
1) "I have to take a make-up test." "Why are you having a test about makeup?" A) jargon 2) "Chelsey bought a prescription to Seventeen magazine." B) indexing 3) "Blondes are all so dumb!" C) static evaluation 4) "My chemistry professor is a typical mad scientist, but my biology professor is really down-to-earth." D) allness 5) "Once a cheerleader, always a cheerleader." E) bypassing 6) "Either you're in or you're out." F) polarization 7) "2B?NTB?=????" G) malapropism
Which of the following is facework that we engage in when we “save face” by correcting what others may perceive as a negative perception of us?
A. politeness theory B. positive facework C. preventative facework D. corrective facework