The Harfield Cognitive Listening Model identifies listening as primarily a(n) __________ function.
A. cognitive
B. physical
C. reflexive
D. instinctual
Answer: A
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In 2004, when Ben Bagdikian published the seventh update of his analysis, he claimed that the number of companies that generated most of the mass media revenue in the United States had shrunk to:
a. 5 b. 50 c. 500 d. 5,000
Evaluative listening causes persuasion to be more difficult because of listener
resistance to persuasive messages. Indicate whether the statement is true or false.
According to our text, if you have a one-hour training session, how many different types of training activities should you have within this one-hour session?
a. five b. two c. one d. three
Certain people tend to work harder in the presence of others. That is this phenomenon called
a) Social facilitatio
b) Groupthink
c) Social loafing
d) Social presence