Explain how storing customer information in a database might better prepare carmaker Kia in customer relationship management
What will be an ideal response?
Managing detailed information about customers may allow Kia to design new models based on customer demographics and desires for specific features. These "touch points" can be the key to long-term customer loyalty.
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The amount of expired factory equipment insurance is adjusted by
a. debiting Factory Overhead and crediting Prepaid Insurance. b. debiting Equipment Insurance Expense and crediting Factory Overhead. c. debiting Prepaid Insurance and crediting Equipment Insurance Expense. d. debiting Prepaid Insurance and crediting Accounts Payable.
According to The Core Principles of Professional Selling, a salesperson should have a ________ that focuses all sales efforts on serving others.
A. plan B. quota C. purpose D. target E. goal
Which production planning strategy varies production to match demand?
a. Chase strategy b. Level strategy c. Mixed strategy d. No strategy exists that varies production to match demand
Yuri was raised in a culture that strongly accepts an unequal distribution of power in organizations, so he will probably take quite readily to group decision making
Indicate whether the statement is true or false.