Immediately after listening to a short talk, most of us cannot accurately report __________ percent of what was said
a. 30
b. 40
c. 50
d. 60
e. 70
c
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What major attribute do readers assign to writers who care about well-constructed sentences, spelling, and punctation?
a. likability b. trust c. intelligence
Which conflict management skill is especially effective at identifying areas of further discussion after both people have had a chance to speak?
a. asking questions b. lightening up and reframing c. presuming and expressing goodwill d. practicing cultural sensitivity
Timothy was asked to speak at the memorial service that was held for his uncle Arthur. Timothy was very close to Arthur. He spoke about Arthur's life and family. Timothy also spoke about his fond childhood memories with Arthur. In this scenario, Timothy was offering a _____
A) ?toast B) ?roast C) ?eulogy D) ?farewell
As explained in your textbook, the leadership needs faced by all problem-solving small groups include
A. task needs. B. maintenance needs. C. participation needs. D. All of these answers are correct. E. Both task needs and maintenance needs.