Companies, popular culture, customers, and influencers are forms of brand authors
Indicate whether the statement is true or false
TRUE
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Which of the strategies should be adopted when a customer takes time to share a concern, complaint, or question?
A. Ensure that necessary follow-up actions begin once the transaction is completed. B. Take necessary actions to resolve the problem only when it is most convenient for you. C. Redirect the complaint, concern, or query to your boss. D. Pretend to address the customer's grievances by giving them utmost importance.
Which of the following are two of the methods by which people "know" things?
A. method of education and method of authority B. method of authority and method of economics C. method of economics and method of education D. method of intuition and method of education E. method of experience and method of intuition
Ruth is a supervisor for Subs & Suds, a restaurant. Tim is a Subs employee. The owner announces that some em-ployees will be discharged. Ruth tells Tim that if he has sex with her, he can keep his job. This is
a. harassment on the basis of sexual orientation. b. not harassment. c. quid pro quoharassment. d. same-gender harassment.
The deduction of a firm's expenses from its revenue is shown in the income statement of the firm.
Answer the following statement true (T) or false (F)