Every Thursday afternoon for almost twenty years, Jasmine and Tanya have gotten a manicure at the same location. The manicure salon has changed ownership three times and has had two different names during that same period, but Jasmine and Tanya still find it a convenient place to meet and share news about friends and relatives. Jasmine and Tanya's relationship with the manicure salon exemplifies how a service provider uses ________ to support its customer retention strategy.
A. Security bonds
B. Customization bonds
C. Economic bonds
D. Social bonds
E. Structural bonds
Answer: D
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