If both demand and lead time are constant, then to determine the inventory level at which to reorder, we need to know ______.
A. the average demand rate and the lead time
B. the average demand rate and the purchase price
C. the purchase price and the safety stock
D. the safety stock and the lead time
A. the average demand rate and the lead time
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The wheel of loyalty is composed of which of the following three main components?
a. Create loyalty bonds; deliver quality service; segment the market b. Create loyalty bonds; build higher level bonds; deliver quality service c. Build a foundation for loyalty; create bundling; build higher level bonds d. Build a foundation for loyalty; create loyalty bonds; reduce churn drivers e. Create loyalty bonds; understand customer value; understand service value
Which of the following is a reason for business people to replace face-to-face meetings with virtual ones (videoconferencing or Web conferencing)?
a. employees who work from home b. increasing travel costs c. terrorist threats d. all of the above (a-c)
What does Ford use to measure its commitment and performance in achieving a diverse workforce?
a. Employee interviews b. An annual survey c. Hiring statistics d. Workforce demographic analysis
Foreign outsourcing exposes a firm to the possibility _____.
A. that the firm will not be able to utilize its resources in profitable ways B. of an unexpected cash crunch C. of losses due to depreciation and obsolescence D. that the firm's intellectual property will be pirated or counterfeited