Message functions are of three general types. These types are
a. rules, regulations, and policies.
b. organizing, relationship, and change.
c. new ideas, altering existing procedures, and problem solving.
d. grapevine, formal system, and peer.
c. a and d.
Answer: B
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Cultural values, norms, and behaviors
a. play a significant role in team building, decision making, and job satisfaction. b. have no impact on marketing and advertising. c. are the same across multinational corporations because of globalization. d. are becoming homogeneous because of economic globalization.
In the context of chronemics, replying quickly to emails and text messages yields the most negative impressions.
a. true b. false
While listening to her friend Bill, Judy occasionally says, "tell me more" or "that's interesting; go on." These are examples of what type of communication to demonstrate interest and attentiveness?
A) mindful mnemonics B) paraphrasing C) monitoring D) minimal encouragers E) None of these answers are correct.
You should avoid revealing your purpose until later in the presentation.
Answer the following statement true (T) or false (F)